This key account management training programme gives you the unique opportunity to self-assess your current KAM capability, and to receive personalised feedback on where your priorities for improvement should lie.
Using our Performance Map© tool, you will complete a self assessment questionnaire before attending the workshop, and receive by return a personalised ‘Map’ showing your strengths, weaknesses, and critical focus areas.
You will receive a questionnaire online. The tools, processes and disciplines are laid out in a ‘picture’ showing a development (from left to right) of requirements from foundation to advanced levels. You will be asked to ‘self-asses’ your current capabilities, coached and challenged by your manager. Once you have filled in the questionnaire, you send it back to us.
In return, we will send you your personal Performance Map. The results are displayed in graphic form (using coloured lines to indicate positives and negatives) so indicating where the main priorities lie in order to achieve top level performance.
You will bring your own customer cases and related challenges, and with the help of your personalized performance map we will work with you in order to develop a personal action plan that you can put in place as soon as you get back to work.Get in touch